Ordering Information: Placing Orders
To ensure timely service, the following information is required on your purchase order: Authorized Signature Billing and Shipping Addresses
ISBN, Title, and Quantity of Each Product
10% Shipping and Handling on Print Materials
5% Set-up and Activation on Digital Materials
800-566-2966 Call between 8 a.m. and 5 p.m. Central Time, Monday through Thursday, or between 8 a.m. and 4:30 p.m. on Friday.
We accept Visa, MasterCard, and Discover credit card orders by phone.
For billable accounts, invoice terms are net 30 days and payable in U.S. dollars. No cash discounts. Late fees will be charged and added to overdue accounts.
First-time customers are required to prepay 100% on the first order if it is under $250.00 and 50% if over $250.00. Customers in good standing are required to prepay 50% of every order. The remaining balance will be invoiced. The above Terms apply.
• Shipping and handling charges of 10% or $10, whichever is higher, will be prepaid and added to the invoice for print materials.
• Set-up and Activation charges of 5% will be prepaid and added to the invoice for Digital Materials.
• Arkansas orders must include sales tax.
• Standard shipping within the contiguous United States is UPS ground. For Canada orders, current UPS or USPS rates will apply. UPS requires a street address and cannot deliver to a P.O. Box.
• For orders placed between June 1 and September 1, allow four to six weeks for delivery.
• Backorders will be shipped as soon as items become available unless the order states “No Backorders.”
Receiving FAX 501-843-0583
Your orders may be faxed 24/7! Fax a completed purchase order with an authorized signature. Please print or type. If mailing the original document as a follow-up, please mark it “Confirmation of Fax Order. Do Not Duplicate.”
Shurley Instructional Materials, Inc. 366 SIM Drive Cabot, AR 72023
For prompt service by mail, send a completed purchase order with an
authorized signature. Please print or type. EMAIL email@example.com
Your orders may be emailed 24/7! Email a completed purchase order with an authorized signature. Please print or type. If mailing the original document as a follow-up, please mark it “Confirmation of E-mail Order. Do Not Duplicate.”
Notify your receiving department of incoming shipments. Please verify shipments against the packing slip and your purchase order. Discrepancies should be reported to our Customer Service Department within 30 days.
Print materials may be returned within 60 days after purchase if unmarked and in salable condition. Contact Customer Service at 800-566-2966 for return authorization. Allow 4 weeks from the date of receipt for credits to be posted to your account. No credit is given for shipping and handling charges. Please note that we cannot guarantee credit for unauthorized returns. Please reference requests to your Shurley Instructional Materials invoice.
Digital Materials may be returned within 30 days after purchase. Credit will not be given for set-up and activation fees.
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
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